Privacy Policy

1. Information We Collect

Information You Provide

When you place an order, submit personalization details, or contact us, we may collect:

• name
• email address
• shipping address
• order details
• personalization content you submit
• messages you send us

Information Collected Automatically

When you use our website, certain information may be collected automatically through cookies, pixels, and similar technologies, such as:

• IP address
• browser type
• device information
• pages viewed
• referring website
• interactions with our website

Google specifically describes the use of cookies, IP addresses, browser information, request data, and similar identifiers in connection with advertising technologies and ad effectiveness measurement.

2. How We Use Information

We may use your information to:

• operate and maintain our website
• process and fulfill orders
• create and deliver personalized products
• communicate with you about your order
• respond to support requests
• detect fraud or misuse
• measure advertising performance
• track conversions
• improve and optimize our advertising campaigns

3. Personalized Products

We sell personalized, made-to-order books. The personalization information you provide is used to create and fulfill your custom product. Please review your submitted details carefully before placing your order.

4. Cookies and Similar Technologies

We may use cookies, pixels, web beacons, and similar technologies to:

• keep the website functioning properly
• measure the performance of advertisements
• track conversions from advertising campaigns
• improve and optimize our advertising

You can usually control cookies through your browser settings.

5. Advertising and Measurement Tools

We may use third-party advertising and measurement tools, including Meta Pixel and Google advertising technologies, to measure ad performance, track conversions, and improve our advertising campaigns. These tools may collect information such as your IP address, browser information, device information, and interactions with our website. Google's policies require clear disclosure of this type of collection and use when Google products are used. Google Help.

These third parties may collect or receive information from our website through cookies, pixels, and similar technologies and use that information in accordance with their own privacy policies. Meta's Privacy Policy explains how Meta collects, uses, shares, retains, and transfers information.

You can learn more here:

• Google Privacy Policy: https://policies.google.com/privacy
• Google Advertising Technologies: https://business.google.com/aunz/google-ads/
• Meta Privacy Policy: https://www.facebook.com/privacy/policy/

6. Sharing of Information

We may share information with service providers that help us operate our business, such as providers for:

• website hosting
• payment processing
• order management
• printing and fulfillment
• shipping support
• advertising and conversion measurement
• customer support

We only share information as reasonably necessary to operate the website, fulfill orders, and support advertising measurement and business operations.

7. Order Fulfillment

Because our products are printed and shipped by fulfillment partners, we may share the information necessary to produce and deliver your order, including:

• customer name
• shipping address
• order details
• personalization details required for production

8. Data Retention

We retain information for as long as reasonably necessary to:

• fulfill orders
• maintain business and transaction records
• resolve disputes
• comply with legal obligations
• support legitimate business operations

9. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.

10. Your Choices

You may be able to:

• control cookies through your browser settings
• contact us to request access, correction, or deletion of your information, where applicable
• opt out of marketing communications if you receive them from us

11. Children's Privacy

Our website is not intended for children to use independently without parental involvement. We do not knowingly collect personal information directly from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

13. Contact

If you have questions about this Privacy Policy, please contact us at:

stattner.com/contact